In gathering information for our book on “What Your Family Needs to Know…” we discovered early on that we could learn more by engaging people in casual conversation rather than through the formal interview process. So we talked to cab drivers, waiters, concierge, bell hops, maids and security personnel. We visited with the firemen in their stations, police on their walking beats in Brooklyn, customers in bookstores and coffee shops, business owners, tourists in the Big Apple, guests and bartenders in the nation’s Capitol and even enjoyed Christmas cookies with bank tellers in Chicago. We shared a common bond with the visitors who came to see the revered site of the Twin Towers in New York and the reconstruction of the Pentagon. Almost everyone we talked to expressed the feeling that for them the world changed on 9/11. Then they stressed that they were more aware now, more appreciative of their family and friends. And they noticed that more people seemed to be looking out for one another. Let’s not forget the valuable lessons we learned from that day. “In essentials, unity. In non-essentials, liberty. In all things, charity.” – Richard Baxter #love #friends #hope #community #security